You can check the IP address of your computer or mobile device when it's connected to the internet with the tool below.
If your login is blocked, you'll need to remove the corresponding IP address from the block list. Please contact support with the 「blue numbers (IP address) displayed in the tool.
After investigating, support will remove the corresponding IP address from the block list. You'll be able to log in again after removal.
Please note that if you fail to log in multiple times, your IP address may be blocked again. If you've forgotten your password, please Initial password settings reset it.
IP Address is a number used to identify devices on the internet or within a company network. Think of it like a network address – data is sent to its destination using this address as a guide.
There are mainly the following types of IP addresses:
This is an address that is unique across the entire internet, used by routers and servers in homes and companies. It's used to determine "where an access is coming from" when viewed from external services. This is an address used within a local network, such as a home or company. The same number may be used in different homes or companies, but it's designed so that it cannot be seen directly from the internet side.
There are mainly two types of IP addresses currently in widespread use:
「192.168.0.1It's a format where four numbers are separated by periods, like "192.168.1.1". Since the number of addresses is limited, a shortage is a global concern, and various countermeasures and innovations have been implemented. It's a longer notation using hexadecimal numbers and colons, like " 2001:0db8:… ". It can handle a vastly larger number of addresses compared to IPv4 and is being introduced as a system to support future expansion.
While IPv4 is still central in many environments, support for IPv6 is gradually expanding.
In typical home routers and many corporate networks, NAT (Network Address Translation) is used. NAT allows communication from multiple internal devices (private IP addresses) to be bundled and sent externally through one or a few global IP addresses.
For this reason, from the perspective of external services, even if multiple devices are actually accessing, it may appear to be coming from the same global IP address In order to detect security threats and unauthorized access, it is important to consider these mechanisms and combine them with logs and usage history for judgment.
Many online services utilize IP addresses for the following purposes:
In cases of a large number of requests in a short period, or continuous access from an unusual region, IP addresses may be used as a clue to block or restrict access. If login attempts or important operations are made from an IP address that appears to be from a clearly different region or device than usual, additional verification (such as two-factor authentication) may be prompted. Depending on regulations by country or region, IP address information may be used to restrict access from specific countries or to store logs for a certain period.
In such operations, rather than identifying individuals solely by IP address, it is common to balance security and convenience by combining it with other log and authentication information This is generally done.
For global online services like OneEcosystem and its related platforms (e.g., DealShaker, ONE Academy, etc.), IP addresses are typically handled from the following perspectives:
We may refer to your IP address as supplementary information to check for unusual access patterns during logins or important operations. Processes like KYB (Know Your Business) and KYCC (Know Your Customer’s Customer), which are found in glossaries, primarily focus on documents and identity verification information. However, IP address information may be used supplementarily behind the scenes to understand access trends and the country/region of connection. For payments or transactions ( transaction ) that experience issues, or in cases where account impersonation is suspected, your IP address may be checked along with logs of the time and operation performed.
What's discussed here is a general framework common to most online platforms, and the specific operational details of how IP addresses are stored and used cannot be determined solely from publicly available documents . You'll need to check the privacy policy and terms of service of each service for actual handling practices.
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