Service Guidelines

These are guidelines that apply to the services of ONEJAPAN (hereinafter referred to as "oneJapan").
All of oneJapan's services are Terms of Use and in accordance with these Guidelines. If you wish to use any of One Japan's services, please use these guidelines and Terms of Use Please be sure to check it.

About the service

The services provided by One Japan are not commissioned by OneEcosystem. One Japan is a voluntary gathering of OneEcosystem's IMAs (Independent Marketing Associates, Japanese and independent marketing associates) to provide information that is of interest to IMAs for free and for a fee. ~~Free or~~ We offer paid support. ^【注】^{ONEJAPANの趣旨を理解せず、オープンで無料で提供している情報をもとに誹謗中傷されたり、恫喝されるIMAの為、2024年1月を持ちまして、無料で質問を受付していた専用サイトを閉鎖し無料の情報提供は制限させていただきました。ONEJAPANが発信する全ての情報を受け取りたい方はブロンズサポーターの登録が必要とさせていただきました。ONEJAPANのブロンズサポーター会員についてはHere Please check.}

さらに詳しく知りたい方はTerms of Use Please refer to Articles 1, 2, 3, 9, 10, 11, 13, 16, etc.

Significant: OneEcosystem社公式では、日本語での情報発信も行われております。ONEJAPANへのご登録がなくても、公式情報はご自身で直接受け取ることが可能ですので、ぜひご確認ください。

また、サポートについても、OneEcosystem社に直接申請することが可能です。なお、サポート申請は英語で行う必要がございますので、予めご了承ください。

About the use of the service

Users may use the content provided by One Japan beyond the scope of personal use (including acts such as duplication, transmission, reprinting, and modification). and shall not allow a third party to use it. If the user intends to use this content for commercial purposes, the user must obtain the prior written consent of the Company and the right holder of this content.
All of the content provided by One Japan can only be used by the registrant. In order to protect privacy, support can only be provided for accounts in the name of the registrant, and individual support is provided from 10:00 to 18:00 on weekdays in principle. The scope of support varies depending on the membership category.
You understand and acknowledge that this website contains both content produced by or for oneJapan and content provided by third parties. For details on the use of the content, please refer to "Article 5 (Handling of Contents)" of the Terms of Use.

Prerequisites for providing support related to OneEcosystem

One Japan support is provided under the following premises.

OneEcosystem's IMAs always have referrals. As a general rule, support should be requested directly from the company at OneEcosystem's help desk. If you are unable to communicate in English, you will seek support from your referrer.
If, for any reason, you are unable to contact the Referrer or do not have a reliable Referrer, you shall follow your own upline and get support from the referrer.
If you are having trouble with any of the above methods, please feel free to contact One Japan for support.
Support is provided by membership tier. Please check the membership categories and types of support below.
- Free Membership: Free Q&A Corner
- Bronze Supporters: Private Forums
- Silver Supporters: Individual support + Member discounts ^%
- Gold Supporters: Individual support + Member Discount ^%%
- Platinum Supporters: Individual support + Member Discount ^%%%+ Jose's personal LINE (please contact us)

Some of the services to which the above membership discount is applied

Membership Categories and Membership Fees

In order to use One Japan's services, you need to become a member. It is available in one of the following membership categories:

Free membership (Membership fee: free)
Bronze Supporter (Free Initial Registration) | Membership fee: 1 unit per month / 500 yen including tax)
Silver Supporter (Initial registration fee free | Membership fee: 1 unit per month / 1980 yen including tax)
Gold Supporter (Free Initial Registration) | Membership fee: 1 unit per month / 4500 yen including tax)
Platinum Supporter (Free Initial Registration) | Membership fee: 1 unit per month / 9800 yen including tax)

New Fee (Effective October 1, 2025) Registration fee free of charge for the first time

Bronze Supporter : 500 yen → 980 yen
Silver Supporter : JPY 1,980 → JPY 2,178
Gold Supporter : 4,500 yen → 4,950 JPY
Platinum Supporter : 9,800 yen → JPY 10,780

* About fee revision Here...

Please note that the scope of services varies depending on the membership category. The comparison table of membership categories is as follows: Here Please check it out.

新規登録の一時的中止について

2026年1月13日現在、DSPステージ３の開始に伴い、これまで有料サポーターとして応援してくださっている皆様へのサポートに影響が出ないよう、誠に勝手ながら新規のご登録を終了させていただくこととなりました。

新規登録の終了日程につきましては、下記の記事にてご案内しておりますので、必ずご確認いただきますようお願い申し上げます。

【Important】 Announcement of the end of ONEJAPAN new paid supporter subscriptions and future schedule

About plan change and withdrawal

You can change your plan or cancel your membership by yourself from the "Subscription" screen in "My Account".

If you choose to withdraw, You cannot rejoin for one year from the date of withdrawal 。 In principle, a fee will be charged for the re-enrollment procedure. Re-enrollment Fee is equivalent to one month's membership fee for a Platinum Supporter member.

Important Confirmation Matters

Terms & Conditions: https://members.one-japan.net/tos/
Privacy Policy: https://members.one-japan.net/privacy/
Service Guidelines: https://members.one-japan.net/guideline/ (This page)

2026年01月13日 更新
2025年10月01日 更新
2020年12月22日 公開